FAQ Training Videos

Do you have questions about what coverage is best for a patient, if a recent claim request was approved, or how to print a list of patients who already have a policy with ESCO? Below is a library of short videos to help you navigate our list of Frequently Asked Questions.

Watch just the one that addresses your question or all of them to become an ESCO Expert!

Not finding what you’re looking for? Let us know: Contact Us

1. Types of Coverage

Tenisha will introduce you to the In-Warranty and Out-of-Warranty coverages that ESCO offers.

2: Our Comprehensive Website

Tenisha takes you on a tour of our easy-to-use comprehensive website portal.

3: How to Submit a Claim

Tenisha walks you through how to submit a claim on behalf of your patient.

4: Underwriting Guidelines

Tenisha explains the finer points of our policies.

5: ESCO Copayment vs Deductible

Tenisha explains professional fees and the types of claims.

6: Professional Reimbursements

Tenisha explains professional reimbursement options for providers who offer ESCO coverage to their patients.

Frequently Asked Question

What Our Customers Say

Wonderful
Corrine
Mrs. Doran was polite, informative and very prompt with her service. Great interaction in a sad time for our family
Marc
Tenisha is the BEST! So helpful and friendly!
Anne D
I was very happy with this service. The young lady that answered was efficient, helpful and friendly.
Lydia G
Great customer service—helpful and knowledgeable! Thanks for your help!
Mary B
My experience with ESCO has been very good. Any repairs that were needed were done quickly as possible and the service was very satisfactory.
Arlene H